Combined Service – collection of service charges, insurance & associated debts alongside CRAR

CRAR does not permit enforcement for arrears of service charges, insurance and associated debts.

PBS offer a free service whereby we collect these debts free of charge to both landlord and tenant, if given together with an instruction for rent arrears under CRAR.

The two processes run side by side for 7 days – we send a debt notice for the arrears of service charges, insurance and associated debts alongside the 7-day enforcement notice for the rent arrears.

If the debt is not paid within the 7-day timescale it is then placed with our debt collection department and the tenant incurs a fee of £30 plus VAT.

There are no further charges for this service.

The standard legal charges as dictated by CRAR will still apply for the rent arrears collection.